Guns N’ Roses Event Information


GUNS N’ ROSES – NOT IN THIS LIFETIME TOUR

FRIDAY, AUGUST 11, 2017 – BB&T FIELD AT WAKE FOREST UNIVERSITY

FREQUENTLY ASKED QUESTIONS & EVENT INFORMATION

Follow @LJVMColiseum & @LiveNationNCSC on Twitter, Facebook, Instagram & Snapchat for updates, news, photos and more!

SEATING BOWL MAP –  Guns N’ Roses Seating Bowl Map                    PARKING MAP –  Guns N’ Roses Parking Map


Show Date: Friday, August 11th, 2017

Venue: BB&T Field – Wake Forest University

Gates Open: 5:30 p.m.*

Show Time: 6:30 p.m.*

*Gates and show time subject to change.

Please plan to arrive early & enter the stadium ahead of the scheduled start time. Be prepared for enhanced security measures. All persons subject to search upon entry. No re-entry.

Important information regarding the purchase of tickets:

This is a rain or shine event, no refunds. There is no roof or cover over any seating. Please have your tickets in hand when coming to the show. Call 336-758-3322 for tickets questions. Guests ages 2 and up are required to have a ticket for entry. There is an overall 8 ticket limit for this event.

How To Purchase:

Online: To purchase tickets online, click here.

Phone: 800-745-3000

Bridger Field House Box Office & Greensboro Coliseum Box Office: Tickets can be purchased in person at each of these locations during normal business hours. For questions regarding tickets, call 336-758-3322.

Beginning Friday, August 4, the Bridger Field House Box Office will move to the LJVM Coliseum Box Office located across the street from BB&T Field. The address is 2825 University Parkway, Winston-Salem, NC, 27105. The box office will be open normal business hours, 8:30 a.m. to 5:00 p.m.

Box Office Day of Show Hours: The box office windows will open at 8:30 a.m. on Friday, August 11, 2017 and will be located at the McCreary Tower ticket office windows. See additional Will Call information below.

Accessible (ADA) Seating:

Accessible seats are offered in all price categories. These are subject to availability and sold on a first-come, first served basis. Accessible seats can be purchased online at Ticketmaster.com or by calling the Bridger Field House Box Office at 336-758-3322. Day of show ADA seating is subject to availability. Advance purchase is highly encouraged and recommended.

Transport wheelchairs are available at gates on a first-come, first serve basis. They are provided as transportation to guests with disabilities or limited mobility only and may not be kept during the show.

Address:

The address for BB&T Field is 499 Deacon Blvd., Winston-Salem, NC, 27105. However, it is highly encouraged and recommended that fans follow all parking and traffic signs in order to find the closest parking. Click here for the Guns N’ Roses Parking Map

Please be advised: GPS systems may conflict with event traffic patterns upon arrival.

Aisle Traffic/Section Entry

Guests are asked to secure and hold onto their ticket for the duration of the event. Guests may be asked to make their tickets available to event staff throughout the event to assist in seat verification and entry into each aisle or section. During the duration the event, guests are asked to not stand in any aisle way and will be asked to move by event staff, WFUPD and WSPD. Please see the Guns N’ Roses Seating Bowl Map.

Alcohol:

Alcoholic beverages will be sold throughout the stadium. Please have IDs ready and available for each purchase.

ATMs:

ATMs are located on the concourse at sections 5 and 15. All concessions and merchandise locations will accept debit and credit cards.

Deacon Hill Tickets:

Deacon Hill is located on the south end of the stadium (opposite the stage & under the scoreboard). Deacon Hill tickets are general admission seating. Blankets are allowed on Deacon Hill. Chairs and umbrellas are not allowed on Deacon Hill or inside the stadium for this event. Please see the Guns N’ Roses Seating Bowl Map.

Event Staff:

Our event staff is here to address any concerns all guests may have, assist in any issues that may arise and to provide an extraordinary experience. Please see the nearest event staff member with any questions or concerns you have before, during or after the event and our staff will assist in any way we can. In the event of an emergency, please listen to all directions from event staff.

Field Level Tickets:

Guests with field level tickets will access the field using the stairwells from the concourse and stairs from Deacon Hill. Guests are strongly encouraged to use the main set of stairs on the south side of the stadium (below the scoreboard by Gate 5) behind Deacon Hill to access the floor.

Additionally, stairs are available on the west side of the stadium at portals 3/4, 4/5, 5/6, 6/7 & 7/8. On the east side of the stadium, portals 13/14, 15/16, 16/17 and 17/18 will have field access. Please see the Guns N’ Roses Seating Bowl Map.

All guests with field level tickets will receive a wristband as you enter down the stairwell to the field. Each field level ticket will receive one field level wristband. Wristbands MUST BE WORN AT ALL TIMES during the duration of the event. Guests will be required to show their field level wristband AND ticket to re-enter the field seating area.  Tickets and wristbands are non-transferable. Transferring wristbands or tickets is grounds for ejection without refund.

Concessions, merchandise and restrooms will be available on field level.

First Aid Stations:

The safety of our guests is our top priority. Should you or a guest need medical treatment, please find any event staff member to assist. First aid stations are located around BB&T Field on the concourse at sections 1, 10 & 20. Additional medical personnel will be located around the stadium. Please see any of the event staff if you need any type of medical assistance.

Guest Information Booths:

Guest information booths are located on the concourse at sections 5 and 15, as well as on the concourse behind Deacon Hill (below the scoreboard). Please visit the guest information booths if you have any questions or concerns and our staff will happily assist you.

Merchandise:

Merchandise will be available throughout the stadium.

Parking:

PLEASE NOTE: Public parking is available the day of the event on a first-come, first-served basis. The charge for these lots is $20 CASH ONLY.

Lots will open at 2:00 p.m. on Friday, August 11. Additional parking lots will open at 5:00 p.m. Click here for the Guns N’ Roses Parking Map

Parking for patrons with disabilities will be located in the Gold lot next to BB&T Field. Click here for the Guns N’ Roses Parking Map. The charge for these lots are $20. A current state issued disability placard (from ANY state), along with registration, and the person who owns the placard must be in the vehicle to enter the parking area. (Officers may validate ownership of the placard at any time.)

A limited amount of golf cart shuttles are available to assist handicap, elderly or injured patrons. Please request one from a parking lot attendant.

RV INFO – Guests with RV/Motorhomes can park in the LJVM Coliseum lots on the day of the show, Friday, August 11. The charge for RV/Motorhome parking is $80. Overnight parking is available at the Winston-Salem Fairgrounds and is allowed overnight from Friday to Saturday ONLY. Any vehicles parked overnight earlier in the week in any lots will be asked to leave and return on Friday, August 11. Click here for the Guns N’ Roses Parking Map.

Please see regulations on tailgating by clicking here.

Pit Tickets:

Guests with pit tickets will access the field using the stairwells from the concourse. Guests are strongly encouraged to use the main set of stairs on the south side of the stadium (below the scoreboard by Gate 5) behind Deacon Hill to access the floor.

All guests with pit tickets will receive a wristband at the pit entrance. Each pit ticket will receive one pit wristband. Wristbands MUST BE WORN AT ALL TIMES during the duration of the event. Guests will be required to show their pit wristband AND ticket to re-enter the pit area. Tickets and wristbands are non-transferable. Transferring wristbands or tickets is grounds for ejection without refund. Please see the Guns N’ Roses Seating Bowl Map.

Prohibited Items – Please plan to arrive early & enter the stadium ahead of the scheduled start time. Be prepared for enhanced security measures.

The following items are prohibited from entering BB&T Field and should be left at home or in your car prior to entering the stadium.

  • Alcoholic Beverages
  • Artificial Noisemakers
  • Bags (Small purse/clutch are permitted)
  • Backpacks
  • Balls, Frisbees and any items deemed as such
  • Professional cameras with detachable lenses, video recorders, or any camera with a lens greater than 6″
  • Car seats
  • Containers of any kind
  • Drones
  • Ice chests/Coolers
  • Laptop Computers
  • Laser Pointers
  • Metal or hard plastic frame chairs or folding chairs
  • Outside food or beverage
  • No signs of any kind or any object that may block the view of another guest.
  • Shoes with wheels (wheelies)
  • Strollers (Umbrella strollers are permitted)
  • Tripods
  • Umbrellas
  • Weapons of any kind, including pocket knives or multi-tool, offensive or inappropriate clothing or any item deemed unsafe by Event staff, WFU management, WFUPD or WSPD.
  • Anything deemed hazardous or unsafe by WFUPD, WSPD, or Event Staff.
  • Selfie Sticks
  • Fireworks
  • GoPros, Tablets, Ipads or any similar device
  • Chains of any kind

Re-Entry:

There is no re-entry for this event.

Ride-Share/Taxi/Uber Information:

A designated lot on Deacon Blvd. is where all ride-share riders will be dropped off and picked up before and after the event. The lot is located on Deacon Blvd where the old Red, Hot & Blue restaurant was. Flags and signs will mark the parking lot for riders to find their Ubers and Taxis.

All Uber requests will direct riders to locate their drivers in this lot. No Uber driver will be allowed to pick up around the stadium. Clearly marked signs and flags will direct riders and fans to this lot after the event. Click here for the Guns N’ Roses Parking Map which will indicate where the Uber lot is located. Please ask any staff member for help or directions.

Seat Numbering System:

As you enter the seating bowl to find your seats, please use the following notes to better help you find your seats. When looking at the stage from your seats, the seat numbering system is as follows:

General seating bowl: Seats are numbered from lowest to highest from the right to the left when looking at the stage.

Floor seats: Seats are numbered from lowest to highest from the left to the right when looking at the stage.

Please see the Guns N’ Roses Seating Bowl Map.

Security Checks:

All persons are subject to search. Cooperation with event management and security personnel will help maintain BB&T Field as a safe and secure environment for all guests.

Social Media:

Please follow @LJVMColiseum & @LiveNationNCSC on Facebook, Instagram, Twitter and Snapchat for event official event news and updates.

Solicitation/Literature:

Resale of tickets, setting up promotional space and/or distributing banners, booklets business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers or any other written, printers and/or painted materials in or around BB&T Field without the permission of Wake Forest University is prohibited.

Smoking:

Smoking is prohibited inside the seating bowl, on the field, on Deacon Hill and inside McCreary Tower. Smoking is only permitted on the concourse and outside the stadium.

Suggested Gate Entrances:

All tickets may enter any gate at BB&T Field. Below is a list of suggested gate entrances based on ticket locations and sections number for ease of access.

Gate 1: Sections 2-10, Field Level and Pit Tickets, Deacon Hill Tickets, Tower and Suite Tickets

Gate 2: Sections 2-10, Field Level and Pit Tickets

Gate 3: Sections 11-19, Field Level and Pit Tickets

Gate 5: Sections 11-19, Field Level and Pit Tickets. Deacon Hill Tickets

Please ask any staff members for directions should you have any questions.

Tailgating:

Please see regulations on tailgating by clicking here.

Ticket Resales:

To ensure the best customer service and authentic tickets, all sales are encouraged to be made from Ticketmaster.com, Bridger Field House Box Office or Greensboro Coliseum Complex Box Office while inventory remains. Purchasing or selling through a third party is at the discretion of the patron. The LJVM Coliseum, Greensboro Coliseum Complex and Wake Forest University are not responsible for any fraudulent tickets sold or purchased on third party sites. Ticketmaster.com is the official and only verified ticket website for this event.

Weather Policy:

This event is rain or shine. Should inclement or severe weather occur, all information will be posted on this page, as well as communicated through our social media @LiveNationNCSC & @LJVMColiseum on Twitter & Facebook.

Will Call Pick Up/Drop Off:

There will be three box offices available for guests to use on the day of the show. McCreary Tower Box Office located outside Gate 1 of BB&T Field will open at 8:30 a.m. The Couch Ballpark Box Office located behind Gate 5 at the baseball field will open at 11:00 a.m. A satellite box office in front of Gate 3 at BB&T Field will open at 4:00 p.m.

All three locations will be available for sales and general public will call. Guests who ordered tickets through TicketMaster and selected “Will Call” will need the credit card they used to make the purchase and their photo ID to have their tickets printed. They may use any of the above three box office locations.

Please note the Bridger Field House Box Office will not be in use.

Additional Questions

If you ave additional questions that are not answered above, please email wfucops1@wfu.edu and utilize social media platforms (@LJVMColiseum). We will respond as quickly as possible.